{"id":31264,"date":"2024-11-26T21:48:40","date_gmt":"2024-11-26T21:48:40","guid":{"rendered":"https:\/\/chacrys.com\/refund_returns\/"},"modified":"2024-12-02T10:11:02","modified_gmt":"2024-12-02T10:11:02","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/chacrys.com\/sk\/refund_returns\/","title":{"rendered":"Z\u00e1sady vr\u00e1tenia pe\u0148az\u00ed a vr\u00e1tenia tovaru"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\">Z\u00e1sady vr\u00e1tenia pe\u0148az\u00ed<\/h1>\n\n<p><strong>D\u00e1tum \u00fa\u010dinnosti:<\/strong> [01 .12.2024]<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<p>Na\u0161\u00edm cie\u013eom je zabezpe\u010di\u0165 va\u0161u spokojnos\u0165 pri ka\u017edom n\u00e1kupe. Ni\u017e\u0161ie s\u00fa uveden\u00e9 podmienky na\u0161ej politiky vr\u00e1tenia pe\u0148az\u00ed, ktor\u00e9 v\u00e1m pom\u00f4\u017eu v pr\u00edpade, \u017ee potrebujete vr\u00e1ti\u0165 tovar. <\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h2 class=\"wp-block-heading\"><strong>14-d\u0148ov\u00e1 politika vr\u00e1tenia tovaru<\/strong><\/h2>\n\n<p>Na vr\u00e1tenie tovaru m\u00e1te 14 dn\u00ed od jeho prijatia.<\/p>\n\n<h3 class=\"wp-block-heading\"><strong>Opr\u00e1vnenos\u0165 na vr\u00e1tenie<\/strong><\/h3>\n\n<p>Ak chcete z\u00edska\u0165 n\u00e1rok na vr\u00e1tenie:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Tovar mus\u00ed by\u0165 v rovnakom stave, v akom ste ho dostali: nenosen\u00fd, nepou\u017e\u00edvan\u00fd, s visa\u010dkami a v p\u00f4vodnom obale.<\/li>\n\n\n\n<li>Je potrebn\u00e9 predlo\u017ei\u0165 doklad o k\u00fape, napr\u00edklad \u00fa\u010dtenku.<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\"><strong>Ako iniciova\u0165 vr\u00e1tenie<\/strong><\/h3>\n\n<p>Ak chcete za\u010da\u0165 s vr\u00e1ten\u00edm, kontaktujte n\u00e1s na adrese <strong><a href=\"mailto:hello@chacrys.com\">hello@chacrys.com<\/a><\/strong>. Tovar by ste mali posla\u0165 na t\u00fato adresu: <br\/><strong>Chacrys s.r.o.<\/strong><br\/><strong>Svatojanska 3060\/14, 94501 Kom\u00e1rno, Slovensko<\/strong><\/p>\n\n<p>Po prijat\u00ed vr\u00e1tenia v\u00e1m za\u0161leme:<\/p>\n\n<ol class=\"wp-block-list\">\n<li>\u0160t\u00edtok na vr\u00e1tenie z\u00e1sielky.<\/li>\n\n\n\n<li>Pokyny, ako a kam posla\u0165 bal\u00edk.<\/li>\n<\/ol>\n\n<p>Upozor\u0148ujeme, \u017ee tovar zaslan\u00fd sp\u00e4\u0165 bez predch\u00e1dzaj\u00facej \u017eiadosti o vr\u00e1tenie nebude prijat\u00fd.<\/p>\n\n<p>V pr\u00edpade ot\u00e1zok t\u00fdkaj\u00facich sa vr\u00e1tenia tovaru n\u00e1s kedyko\u013evek kontaktujte na adrese <strong><a href=\"mailto:hello@chacrys.com\">hello@chacrys.com<\/a><\/strong>.<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h2 class=\"wp-block-heading\"><strong>\u0160kody a probl\u00e9my<\/strong><\/h2>\n\n<p>Po prijat\u00ed objedn\u00e1vky ju skontrolujte. Ak je v\u00e1\u0161 tovar chybn\u00fd, po\u0161koden\u00fd alebo nespr\u00e1vny, okam\u017eite n\u00e1s kontaktujte na <strong><a href=\"mailto:hello@chacrys.com\">hello@chacrys.com<\/a><\/strong>. Probl\u00e9m vyhodnot\u00edme a budeme sa ho sna\u017ei\u0165 okam\u017eite vyrie\u0161i\u0165.  <\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h2 class=\"wp-block-heading\"><strong>V\u00fdnimky \/ nevratn\u00e9 polo\u017eky<\/strong><\/h2>\n\n<p>Niektor\u00e9 polo\u017eky nie je mo\u017en\u00e9 vr\u00e1ti\u0165 vr\u00e1tane:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Vlastn\u00e9 alebo personalizovan\u00e9 produkty.<\/li>\n\n\n\n<li>Nebezpe\u010dn\u00e9 materi\u00e1ly, hor\u013eav\u00e9 kvapaliny alebo plyny.<\/li>\n\n\n\n<li>Tovar podliehaj\u00faci skaze (napr. potraviny, kvety, rastliny).<\/li>\n\n\n\n<li>V\u00fdrobky osobnej starostlivosti (napr. kozmetick\u00e9 v\u00fdrobky).<\/li>\n\n\n\n<li>V\u00fdpredajov\u00e9 polo\u017eky alebo dar\u010dekov\u00e9 karty.<\/li>\n<\/ul>\n\n<p>Ak m\u00e1te ot\u00e1zky alebo obavy t\u00fdkaj\u00face sa konkr\u00e9tnej polo\u017eky, obr\u00e1\u0165te sa na n\u00e1s.<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h2 class=\"wp-block-heading\"><strong>V\u00fdmena<\/strong><\/h2>\n\n<p>V\u00fdmena polo\u017eky:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Vr\u00e1\u0165te p\u00f4vodn\u00fd tovar pod\u013ea postupu vr\u00e1tenia.<\/li>\n\n\n\n<li>Po prijat\u00ed vr\u00e1tenia vykonajte nov\u00fd n\u00e1kup po\u017eadovan\u00e9ho tovaru.<\/li>\n<\/ul>\n\n<p>T\u00fdm sa zabezpe\u010d\u00ed najr\u00fdchlej\u0161\u00ed sp\u00f4sob prijatia nov\u00e9ho tovaru.<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h2 class=\"wp-block-heading\"><strong>Eur\u00f3pska \u00fania 14-d\u0148ov\u00e1 lehota na zv\u00e1\u017eenie<\/strong><\/h2>\n\n<p>Ak je va\u0161a objedn\u00e1vka odoslan\u00e1 do Eur\u00f3pskej \u00fanie, m\u00e1te n\u00e1rok na 14-d\u0148ov\u00fa lehotu na zru\u0161enie alebo vr\u00e1tenie objedn\u00e1vky z ak\u00e9hoko\u013evek d\u00f4vodu bez uvedenia d\u00f4vodu.<\/p>\n\n<p><strong>Podmienky<\/strong>:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Tovar mus\u00ed by\u0165 v rovnakom stave, v akom ste ho dostali: nenosen\u00fd, nepou\u017e\u00edvan\u00fd, s visa\u010dkami a v p\u00f4vodnom obale.<\/li>\n\n\n\n<li>Vy\u017eaduje sa doklad o k\u00fape, napr\u00edklad \u00fa\u010dtenka.<\/li>\n<\/ul>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h2 class=\"wp-block-heading\"><strong>N\u00e1hrady<\/strong><\/h2>\n\n<p>Po prijat\u00ed a kontrole vr\u00e1tenia v\u00e1m ozn\u00e1mime, \u010di je vr\u00e1tenie pe\u0148az\u00ed schv\u00e1len\u00e9. V pr\u00edpade schv\u00e1lenia: <\/p>\n\n<ul class=\"wp-block-list\">\n<li>Peniaze v\u00e1m bud\u00fa automaticky vr\u00e1ten\u00e9 prostredn\u00edctvom p\u00f4vodn\u00e9ho sp\u00f4sobu platby do <strong>10 pracovn\u00fdch dn\u00ed<\/strong>.<\/li>\n\n\n\n<li>Upozornenie: Spracovanie a za\u00fa\u010dtovanie refund\u00e1cie m\u00f4\u017ee trva\u0165 dlh\u0161ie, k\u00fdm va\u0161a banka alebo spolo\u010dnos\u0165 vyd\u00e1vaj\u00faca kreditn\u00fa kartu vr\u00e1ti peniaze.<\/li>\n<\/ul>\n\n<p>Ak od schv\u00e1lenia v\u00e1\u0161ho vr\u00e1tenia uplynulo viac ako <strong>15 pracovn\u00fdch dn\u00ed<\/strong> a vy ste nedostali vr\u00e1ten\u00e9 peniaze, kontaktujte n\u00e1s na adrese <strong><a href=\"mailto:hello@chacrys.com\">hello@chacrys.com<\/a><\/strong>.<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<p>Ak potrebujete \u010fal\u0161iu pomoc, obr\u00e1\u0165te sa na n\u00e1s na adrese <strong><a href=\"mailto:hello@chacrys.com\">hello@chacrys.com<\/a><\/strong>. Sme tu, aby sme v\u00e1m pomohli! <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Z\u00e1sady vr\u00e1tenia pe\u0148az\u00ed D\u00e1tum \u00fa\u010dinnosti: [01 .12.2024] Na\u0161\u00edm cie\u013eom je zabezpe\u010di\u0165 va\u0161u spokojnos\u0165 pri ka\u017edom n\u00e1kupe. Ni\u017e\u0161ie s\u00fa uveden\u00e9 podmienky<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-31264","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Z\u00e1sady vr\u00e1tenia pe\u0148az\u00ed a vr\u00e1tenia tovaru - Chacrys<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/chacrys.com\/sk\/refund_returns\/\" \/>\n<meta property=\"og:locale\" content=\"sk_SK\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Z\u00e1sady vr\u00e1tenia pe\u0148az\u00ed a vr\u00e1tenia tovaru - Chacrys\" \/>\n<meta property=\"og:description\" content=\"Z\u00e1sady vr\u00e1tenia pe\u0148az\u00ed D\u00e1tum \u00fa\u010dinnosti: [01 .12.2024] Na\u0161\u00edm cie\u013eom je zabezpe\u010di\u0165 va\u0161u spokojnos\u0165 pri ka\u017edom n\u00e1kupe. 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