{"id":31256,"date":"2024-11-26T21:51:10","date_gmt":"2024-11-26T21:51:10","guid":{"rendered":"https:\/\/chacrys.com\/shipping-policy\/"},"modified":"2024-12-02T10:11:13","modified_gmt":"2024-12-02T10:11:13","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/chacrys.com\/fr\/shipping-policy\/","title":{"rendered":"Politique d&rsquo;exp\u00e9dition"},"content":{"rendered":"\n<p><strong>Politique d&rsquo;exp\u00e9dition<\/strong><\/p>\n\n<p><strong>Transporteurs maritimes<\/strong><br\/>Nous travaillons en partenariat avec des transporteurs maritimes de confiance afin de garantir une livraison fiable et efficace de vos commandes. Nos options d&rsquo;exp\u00e9dition comprennent <\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>DHL Express<\/strong><\/li>\n\n\n\n<li><strong>FedEx<\/strong><\/li>\n\n\n\n<li><strong>UPS<\/strong><\/li>\n\n\n\n<li><strong>EMS (Express Mail Service by International Post)<\/strong><\/li>\n<\/ul>\n\n<p>Le transporteur utilis\u00e9 pour votre commande d\u00e9pend de la destination et de la m\u00e9thode d&rsquo;exp\u00e9dition s\u00e9lectionn\u00e9e lors de la commande.<\/p>\n\n<p><strong>D\u00e9lai de traitement et d&rsquo;exp\u00e9dition<\/strong><br\/>Nous nous effor\u00e7ons de traiter et d&rsquo;exp\u00e9dier toutes les commandes dans les <strong>5 jours ouvrables<\/strong> suivant l&rsquo;achat. En haute saison ou en cas de circonstances impr\u00e9vues, les d\u00e9lais de traitement peuvent varier. Une fois votre commande exp\u00e9di\u00e9e, vous recevrez un e-mail de confirmation avec les d\u00e9tails de suivi afin que vous puissiez suivre votre livraison.  <\/p>\n\n<p><strong>Frais d&rsquo;exp\u00e9dition<\/strong><br\/>Les frais d&rsquo;exp\u00e9dition de votre commande seront <strong>calcul\u00e9s lors de la validation de votre commande<\/strong> en fonction de la destination, du poids du colis et de la m\u00e9thode d&rsquo;exp\u00e9dition choisie. Cela permet de garantir une structure de prix \u00e9quitable et transparente pour toutes les commandes. <\/p>\n\n<p><strong>Exp\u00e9dition internationale<\/strong><br\/>Toutes les commandes sont exp\u00e9di\u00e9es depuis la <strong>Slovaquie<\/strong> vers des destinations dans le monde entier. Veuillez noter que des <strong>droits de douane, des taxes ou des frais<\/strong> suppl\u00e9mentaires peuvent s&rsquo;appliquer \u00e0 la livraison. Ces frais sont \u00e0 la charge du client et ne sont pas inclus dans le prix d&rsquo;achat ou les frais d&rsquo;exp\u00e9dition.  <\/p>\n\n<p><strong>Suivi de la commande<\/strong><br\/>Une fois votre commande exp\u00e9di\u00e9e, vous recevrez un courriel contenant les informations suivantes :<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Un num\u00e9ro de suivi<\/li>\n\n\n\n<li>Un lien pour suivre l&rsquo;\u00e9tat de votre livraison en temps r\u00e9el sur le site web du transporteur s\u00e9lectionn\u00e9.<\/li>\n<\/ul>\n\n<p><strong>Adresse de livraison<\/strong><br\/>Veuillez vous assurer que l&rsquo;adresse de livraison fournie lors de la commande est exacte et compl\u00e8te. Nous ne sommes pas responsables des retards ou des probl\u00e8mes de livraison caus\u00e9s par des adresses incorrectes ou incompl\u00e8tes. <\/p>\n\n<p><strong>D\u00e9lai de livraison<\/strong><br\/>Les d\u00e9lais de livraison peuvent varier en fonction des \u00e9l\u00e9ments suivants :<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Le pays ou la r\u00e9gion de destination<\/li>\n\n\n\n<li>Proc\u00e9dures de d\u00e9douanement<\/li>\n\n\n\n<li>Temps de transit sp\u00e9cifiques au transporteur<\/li>\n\n\n\n<li>Circonstances impr\u00e9vues (par exemple, conditions m\u00e9t\u00e9orologiques, catastrophes naturelles)<\/li>\n<\/ul>\n\n<p>Nous nous effor\u00e7ons d&rsquo;assurer une livraison dans les d\u00e9lais, mais nous vous remercions de votre compr\u00e9hension en cas de retard.<\/p>\n\n<p><strong>Service client\u00e8le<\/strong><br\/>Si vous avez des questions ou des pr\u00e9occupations concernant l&rsquo;\u00e9tat de votre exp\u00e9dition, veuillez contacter notre \u00e9quipe du service client\u00e8le \u00e0 l&rsquo;adresse suivante :<br\/><strong>Courriel<\/strong>: <a href=\"mailto:hello@chacrys.com\">hello@chacrys.com<\/a><\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Politique d&rsquo;exp\u00e9dition Transporteurs maritimesNous travaillons en partenariat avec des transporteurs maritimes de confiance afin de garantir une livraison fiable et<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-31256","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - 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