{"id":31260,"date":"2024-11-26T21:51:10","date_gmt":"2024-11-26T21:51:10","guid":{"rendered":"https:\/\/chacrys.com\/shipping-policy\/"},"modified":"2024-12-02T10:11:13","modified_gmt":"2024-12-02T10:11:13","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/chacrys.com\/es\/shipping-policy\/","title":{"rendered":"Pol\u00edtica de env\u00edos"},"content":{"rendered":"\n<p><strong>Pol\u00edtica de env\u00edos<\/strong><\/p>\n\n<p><strong>Transportistas<\/strong><br\/>Colaboramos con transportistas de confianza para garantizar una entrega fiable y eficaz de tus pedidos. Nuestras opciones de env\u00edo incluyen: <\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>DHL Express<\/strong><\/li>\n\n\n\n<li><strong>FedEx<\/strong><\/li>\n\n\n\n<li><strong>UPS<\/strong><\/li>\n\n\n\n<li><strong>EMS (Servicio de correo urgente por correo internacional)<\/strong><\/li>\n<\/ul>\n\n<p>El transportista utilizado para tu pedido depender\u00e1 del destino y del m\u00e9todo de env\u00edo seleccionado durante el proceso de pago.<\/p>\n\n<p><strong>Duraci\u00f3n de la tramitaci\u00f3n y el env\u00edo<\/strong><br\/>Nuestro objetivo es tramitar y enviar todos los pedidos en un plazo de <strong>5 d\u00edas laborables<\/strong> a partir de la fecha de compra. Durante las temporadas altas o debido a circunstancias imprevistas, los plazos de tramitaci\u00f3n pueden variar. Una vez enviado tu pedido, recibir\u00e1s un correo electr\u00f3nico de confirmaci\u00f3n con los datos de seguimiento para que puedas controlar la entrega.  <\/p>\n\n<p><strong>Gastos de env\u00edo<\/strong><br\/>Los gastos de env\u00edo de tu pedido se <strong>calcular\u00e1n al pagar<\/strong> en funci\u00f3n del destino, el peso del paquete y el m\u00e9todo de env\u00edo seleccionado. Esto garantiza una estructura de precios justa y transparente para todos los pedidos. <\/p>\n\n<p><strong>Env\u00edo internacional<\/strong><br\/>Todos los pedidos se env\u00edan desde <strong>Eslovaquia<\/strong> a destinos de todo el mundo. Ten en cuenta que pueden aplicarse <strong>derechos de aduana, impuestos o tasas<\/strong> adicionales en el momento de la entrega. Estos cargos son responsabilidad del cliente y no est\u00e1n incluidos en el precio de compra ni en los gastos de env\u00edo.  <\/p>\n\n<p><strong>Seguimiento del pedido<\/strong><br\/>Una vez enviado tu pedido, recibir\u00e1s un correo electr\u00f3nico con:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Un n\u00famero de seguimiento<\/li>\n\n\n\n<li>Un enlace para seguir el estado de tu entrega en tiempo real a trav\u00e9s del sitio web del transportista seleccionado<\/li>\n<\/ul>\n\n<p><strong>Direcci\u00f3n de env\u00edo<\/strong><br\/>Por favor, aseg\u00farate de que la direcci\u00f3n de env\u00edo facilitada durante el proceso de compra es correcta y est\u00e1 completa. No nos hacemos responsables de los retrasos o problemas de entrega causados por direcciones incorrectas o incompletas. <\/p>\n\n<p><strong>Plazo de entrega<\/strong><br\/>Los plazos de entrega pueden variar en funci\u00f3n de:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>El pa\u00eds o regi\u00f3n de destino<\/li>\n\n\n\n<li>Procesos de despacho aduanero<\/li>\n\n\n\n<li>Tiempos de tr\u00e1nsito espec\u00edficos del transportista<\/li>\n\n\n\n<li>Circunstancias imprevistas (por ejemplo, clima, desastres naturales)<\/li>\n<\/ul>\n\n<p>Nos esforzamos por garantizar una entrega puntual, pero agradecemos tu comprensi\u00f3n si se producen retrasos.<\/p>\n\n<p><strong>Atenci\u00f3n al cliente<\/strong><br\/>Si tienes alguna pregunta o duda sobre el estado de tu env\u00edo, ponte en contacto con nuestro equipo de atenci\u00f3n al cliente en:<br\/><strong>Correo electr\u00f3nico<\/strong>: <a href=\"mailto:hello@chacrys.com\">hello@chacrys.com<\/a><\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Pol\u00edtica de env\u00edos TransportistasColaboramos con transportistas de confianza para garantizar una entrega fiable y eficaz de tus pedidos. Nuestras opciones<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-31260","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Pol\u00edtica de env\u00edos - Chacrys<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/chacrys.com\/es\/shipping-policy\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pol\u00edtica de env\u00edos - Chacrys\" \/>\n<meta property=\"og:description\" content=\"Pol\u00edtica de env\u00edos TransportistasColaboramos con transportistas de confianza para garantizar una entrega fiable y eficaz de tus pedidos. 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